Custom Embroidery Services
General Embroidery Services
Q: What embroidery services does Shaka Brands offer?
A: Shaka Brands specializes in custom embroidered products, particularly focusing on hats and apparel items. We bring the spirit of aloha to every piece through quality embroidery work that captures your design vision.
Q: What's the typical turnaround time for embroidered items?
A: Our standard turnaround time is 5-7 business days from order confirmation. This includes:
- 2-3 hours for standard embroidery (pre-digitized designs)
- 3-5 additional days if design digitization is required
- Quality inspection and packaging
Technical Requirements
Q: What file formats do you accept for embroidery designs?
A: For best results, we recommend:
- Vector files (.ai, .eps, .pdf)
- High-resolution images (.png, .jpg)
- Clean, clear artwork with defined lines
- Minimum size requirements based on product type
Q: What is digitization and when is it needed?
A: Digitization is the process of converting your artwork into a format that our embroidery machines can read. This is required for all new designs and typically takes 3-5 days to complete. The process ensures your design will be accurately reproduced in thread.
Pricing and Quality
Q: How do you ensure quality in embroidered products?
A: Each item goes through our quality control process:
- Pre-production design review
- Personal inspection by our owner
- Test runs for new designs
- Final quality check before shipping
Q: What factors affect embroidery pricing? A: Pricing is determined by:
- Design complexity
- Number of stitches
- Digitization requirements
- Order quantity
- Product type
Customer Support and Ordering
Q: How can I place a custom embroidery order?
A: You can:
- Visit our website at shaka-brands.com
- Select your desired product
- Submit your design requirements
- Receive a quote within 1 hour (our typical response time)